TERMS and CONDITIONS

Please contact us to make a booking request here

Alternatively contact us using other traditional means listed below.

Comments:

We welcome you to our relaxing cottage retreat, in beautiful Queenscliff.

• Check in time is 2.00pm and check out time is 10:00am unless prior arrangements have been made.
• Click here to make a booking request. The hosts at Trafalgar at Queenscliff will process your request and contact you to discuss prices and to confirm your booking details as soon as possible.
• Obligation free. We ensure all details supplied are held in strict confidence.
• Please phone after 24 hours if your request for booking has not been acknowledged or confirmed.
• Personal cheque received 14 days prior to arrival. (This is for those who prefer this option).
• A 50% deposit is required to secure the booking. The balance of payment is due on arrival.
• By booking accommodation online at Trafalgar Cottage, the customer ("you") agree to the following terms and conditions:
  1. We would be disappointed if you were to cancel your reservation. If you cancel more than seven days prior to arrival, you will be reimbursed immediately in full. If however, notification of your cancellation is received less than seven days prior to arrival, we will attempt to rebook all your dates and if successful, you will be reimbursed in full.
  2. For each date that we are not able to re-book we will retain the 50% deposit for that date only.